APPROACH

                    We achieve this by

                    • Using data processing and augmentation techniques
                    • Developing solutions using transfer learning on high performing base models
                    • Leveraging top explainable AI models
                    • Adding business insight layer on solution outcomes

                    KEY BENEFITS

                    • Client was able to identify the training sessions that had maximum distractions
                    • Within a training session, content with maximum distractions were identified

                    RESULTS

                    • 50+ Client redesigned over 50 training sessions to make the content better
                    • 1M$ Impact – Better Associate Focus in training expected to improve customer service.

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